Refund Policy

Last Updated: 1 May 2026

1. Overview

At Adbobcat Wellness Ltd, we want you to be completely satisfied with any purchase made through our recommended products. This policy outlines the refund and return procedures for products purchased via links on our website.

2. Important Notice

Adbobcat Wellness Ltd is an editorial and affiliate website. We do not directly sell products or process payments. When you purchase a product through a link on our site, your transaction is with the product manufacturer or authorised retailer. Their refund policy applies to your purchase.

3. Manufacturer Return Policy

The products we recommend typically come with the following guarantees from their manufacturers:

• 30-Day Return Period: Most products can be returned within 30 days of delivery for a full refund.
• Condition Requirements: Products should be returned in their original packaging, in good condition, with all accessories included.
• Free Return Shipping: Many manufacturers cover return shipping costs within the UK.
• 1-Year Warranty: Hardware defects are typically covered for 12 months from purchase.

4. How to Request a Refund

If you purchased a product through one of our affiliate links and wish to request a refund:

• Contact the manufacturer or retailer directly through their official support channels
• Provide your order number and reason for return
• Follow their return instructions for packaging and shipping
• Refunds are typically processed within 5-10 business days of receiving the returned item

5. Our Assistance

While we cannot process refunds directly, we are happy to:

• Help you locate the correct support channels for the manufacturer
• Provide guidance on the return process based on our experience
• Escalate issues on your behalf where we have established relationships with brands
• Offer troubleshooting advice that may resolve your issue without a return

6. Your Consumer Rights

As a UK consumer, you have statutory rights under the Consumer Rights Act 2015, including:

• The right to a refund within 30 days if goods are faulty
• The right to a repair or replacement within 6 months if goods develop a fault
• A 14-day cooling-off period for online purchases (Consumer Contracts Regulations 2013)

These statutory rights are in addition to any voluntary return policy offered by the manufacturer.

7. Subscription Services

If you have subscribed to any premium app features associated with recommended products, cancellation and refund policies for subscriptions are managed by the app provider (typically through Apple App Store or Google Play Store policies).

8. Contact Us

If you need assistance with a return or refund, please contact us at [email protected] and we will do our best to help resolve your situation.